Alert Emails from FOS and SMTP email settings
FOS Alerts must use an SMTP email client to send the alerts. They are hard coded to be sent through SMTP because SMTP automatically sends them out without being touched by a person. For Outlook FOS is require to put the email in the Outlook Send box where it sits until someone clicks on send. The Outlook behavior is designed by Microsoft and cannot be changed by us.
All Servers by default come with an SMTP email client installed that customers can enable to send the emails from FOS.
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Alert Examples
Below are examples of various alerts that FOS can be configured to send. Configuration takes place in the FOS User Profile > Alerts tab. Itinerary Crew Brief Not Ack Subject: Crew Brief NOT Acknowledged DCRA N105XA Jul 6, 17 08:00 KIAH-EINN 23:00 ...
Error when sending an email from FOS using Outlook
If a user is receiving the error message below this means that Outlook is not installed on the FOS Server. Once Outlook is installed on the FOS Server users will be able to send emails from FOS using Outlook as their email client.
Combat Email Spoofing from FOS
How to change the FOS user profiles to combat spoofing: If you are a hosted customer who sends emails from FOS to your internal company email addresses and see they are not being received, you may need to make a change to the FOS User profiles for ...
Email Log Tab
The Email Log Tab captures all emails that have been sent by FOS whether the email was sent by a user or alert. This allows users to verify if an alert or email was actually sent by FOS. Should users wish to clear the email log this can be done ...
FOS Interface Notification Alert
When the Interface Manager has not fully run the below message will be sent to the email address listed in the interface manager user record. If an email address is not listed in the user record this alert will be sent to the email listed in Company ...