Error:
There is no default printer currently selected.
This error may be received when trying to save a trip in FOS, printing a report or accessing the FOS Scheduling board.
Solution:
1. Open the Report Setup module, located on the FOS Main menu.
2. Select "Reset Crystal & Printers" button at the top.
(Steps 1-2 are minimum steps to take. If the error is not resolved, you will need to complete steps 3-5).
3. Close out of FOS and log out of Citrix completely.
4. Change the default printer on the computer to the software printer such as Microsoft XPS Document writer, if there is no printer available. If there is a printer available, change it to the Microsoft XPS writer, Adobe PDF option, etc. and then back to your normal printer.
5. Log back into Citrix and FOS and check if you still get the message.