Error: There is no default printer currently selected.

Error:

There is no default printer currently selected.

This error may be received when trying to save a trip in FOS, printing a report or accessing the FOS Scheduling board.

Solution:

1. Open the Report Setup module, located on the FOS Main menu.

2. Select "Reset Crystal & Printers" button at the top.

3. Close out of FOS and log out of Citrix completely.

(Steps 1-3 are minimum steps to take. You can choose to log back into FOS from here and see if the error is resolved. If not, you will need to log back out and complete steps 4-5).

4. Change the default printer on the computer to the software printer such as Microsoft XPS Document writer, if there is no printer available. If there is a printer available, change it to the Microsoft XPS writer, Adobe PDF option, etc. and then back to your normal printer.

5. Log back into Citrix and FOS and check if you still get the message.

• Related Articles

• Error: Resource shortcuts are currently disabled

  Error: Resource shortcuts are currently disabled when trying to launch FOS. The FOS icon will also not display next to the instance name Solution: Clear browser history and cache then launch browser tab again.

• Error: This version of Citrix Receiver does not support selected encryption. Please contract your administrator. [Error 1046: The Virtual Driver is not loaded]

  Error: This version of Citrix Receiver does not support selected encryption. Please contract your administrator. [Error 1046: The Virtual Driver is not loaded] Solution: Uninstall and reinstall the Citrix Workspace app from the Citrix website.

• Citrix launching incorrect default program

  If the user is having issues with Citrix attempting to open the .ica file in PDF, Adobe, or any other program, they need to adjust the following: Computer Settings > Apps > Default Apps > Choose Default Apps by File Type: The list should populate ...

• Error: The task you are trying to do can't be completed because Remote Desktop Service is currently busy. Please try again in a few minutes. Other users should still be able to log on.

  Error: The task you are trying to do can't be completed because Remote Desktop Service is currently busy. Please try again in a few minutes. Other users should still be able to log on. Solution: If this issue is happening on the hosted site, the ...

• Report won't print to Printer selected

  Issue: When FOS user attempts to print a standard report (i.e. cts.rpt), the report will not print to the selected printer, although defaults are all set properly on PC and within FOS. Resetting Crystal & Printers doesn't seem to correct the issue, ...