FOS Migration: First-Time Login Instructions

FOS Migration: First-Time Login Instructions

Overview

Following the migration of FOS to Portside’s AWS environment, users will need to log in for the first time using a new login page and credentials. This guide outlines the steps to access FOS post-migration.

Step 1: Look for Your Migration Completion Email

After the migration is complete, you will receive an email from fossupport@portside.co confirming that your FOS instance is now live in Portside’s AWS environment.

This email will include:
✅ Your new login URL: https://go.portside.aero/
✅ Your username, which is the same as your email address
✅ Your one-time password


Note: If you do not receive this email, check your spam folder or contact fossupport@portside.co.

Step 2: Access the New Login Page

  1. Open a web browser and go to https://go.portside.aero/.
  2. Enter your email address (instead of your previous Collins username).
    • Before (Collins): FOS\jsmith
    • Now (Portside): john.smith@example.com
  3. Enter the one-time password provided in the email.
  4. Click “Sign In”

Step 3: Change Your Password

  1. After signing in, you will be prompted to change your password.
  2. Enter your one-time password as the current password.
  3. Choose a new password and confirm it.
  4. Click “Submit”.

🚨 Tip: Be sure to save your new password for future access.

Alert
To enhance security, all FOS user accounts must adhere to the following password requirements when setting or updating a password:
✔️ At least 8 characters in length
✔️ Must include characters from at least three of the following categories:
  1. Uppercase letters (A-Z)
  2. Lowercase letters (a-z)
  3. ​Base 10 digits (0-9)
  4. ​Special characters from the following set:'-!"#$%&()*,./:;?@[]^_{|}~+<=>`

Step 4: Complete DUO Two-Factor Authentication (2FA)

  1. Once your password is updated, you will be prompted to complete DUO authentication.
  2. Use your existing DUO authentication method to verify your identity.
  3. After successful DUO authentication, you will be redirected to the FOS application catalog.


Step 5: Launch FOS

  1. In your application catalog, locate FOS.
  2. Click to launch FOS.
  3. Use the same FOS credentials you previously used in the Collins environment.

Need Help?

If you experience any issues during the login process, contact fossupport@portside.co for assistance.

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