FOS Mobile Installation Errors
WebService Installer Failed to Complete
Error: Mobile Web Service installer failed to complete. Aborting installation. Please verify that IIS is configured correctly. ResultCode: 1603
Solution: Ensure IIS 6 Management Compatibility is turned on in the Role Services on the server. Please note, the screenshot below may look different depending on your version of server.

WebService Installer will not run
Error: The Installer was interrupted before FosMobileWS could be installed. You need to restart the installer and try again.
Solution: If the FOS Mobile Web Service Fill will not run or install the reason for this is generally the Compatibility Mode is not checked in the Server Roles. To add this option navigate to the "Server Roles.” Specifically, one of the things that can be turned on under the IIS server roles is called "IIS 6 Metabase Compatibility" which needs to be turned on. Once this role is installed the installer should work.
Server Error in '/' Application when running the Web Test
Error: Server Error in '/' Application

Solution: Please check the following, in IIS -> Sites -> FosMobileWS -> IIS -> Authentication -> Basic Setting -> Connect as -> administrator.
Select Default Website
Then select Authentication (do not double click)
Then select Basic Settings at the right.

HTTP Error 404.3 when running the web test
Error: HTTP Error 404.3 - Not Found
Solution: The web test will produce a HTTP Error 404 – Not Found. There are a number of variations to this error but it is likely that asp.net is not enabled for .NET 3.5 and .Net 4.5
Under server roles it may appear ASP.NET is activated, but ASP.NET 3.5 and ASP.NET4.5 also need to be activated. These can be found in server roles > Web Server (IIS) > Web Server > Application Development.
Error: Could not read value path from key Software\Microsoft\ASP.Net\2.0.50727.0 Verify that you have sufficient access to that key, or contact your support personnel.
Solution: Net 3.5 needs to be installed ( Net 3.5 contains Net 2.0 and Net 3.0 ) If you are on Windows Server 2016, you will need to download the Net 3.5 from Microsoft website as server 2016 does not contain the install files.
Once you download the service pack, you can either run the service pack through the install service of the server manager or install through a elevated Powershell command line.
PowerShell Command Line
dsim /online /enable-feature /featurename:NetfX3 /All /Source:C:\Users\Downloads
Note the "C:\Users\Downloads" should be the directory of where the service pack is at
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