Internet Browser not opening .ica files

If FOS will not launch automatically and is prompting the user to save or open the launch.ica file please take the steps listed below. 

1. Click the Downloads icon in the top right corner of the browser. 

2. Find the ica file in your Recent Downloads. 

3. Right click the ica file and select Always open files of this type. 

4. Click on the FOS icon and launch again.

• Related Articles

• Citrix launching incorrect default program

  If the user is having issues with Citrix attempting to open the .ica file in PDF, Adobe, or any other program, they need to adjust the following: Computer Settings > Apps > Default Apps > Choose Default Apps by File Type: The list should populate ...

• FOS is launching in a web browser

  If you are experiencing FOS launching within your Web Browser or FOS is not launching at all, go to Account Settings in the top right hand corner of the Citrix webpage: Next select Change Citrix Workspace App. This will ensure that when FOS Launches ...

• Citrix download prompt on iOS device

  Error: When attempting to launch the core FOS program on an iOS device, if presented with this message: "Do you want to download "XXXX.ica"? Solution: 1. Uninstall the Citrix application on the device by pressing and holding the icon, then delete. 2. ...

• Error: An error occurred while trying to replace the existing file: code 32

  Error: An error occurred while trying to replace the existing file: DeleteFile failed code 32. The process cannot access the file because it is being used by another process. Solution: Executable files are likely stuck open somewhere, either on the ...

• Deleting Temp Files

  1. Make sure the user is logged out of FOS. 2. Find out where the temp files are by looking at the Help>About FOS splash page (see below): 3. Essentially, you find the computer/user (in this case lwarren1528200/warl). WARL is the FOS user. 4. Inside ...