Reset Citrix Workspace App

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• Configuring Citrix Workspace Application on iOS

  To utilize the full version of FOS on an iPad or iPhone, you can install the Citrix Workspace App from the Apple App store and configure it to the hosted sites URL. Keep in mind you are utilizing the screen on your mobile device so this may not be ...

• Citrix launching incorrect default program

  If the user is having issues with Citrix attempting to open the .ica file in PDF, Adobe, or any other program, they need to adjust the following: Computer Settings > Apps > Default Apps > Choose Default Apps by File Type: The list should populate ...

• Citrix download prompt on iOS device

  Error: When attempting to launch the core FOS program on an iOS device, if presented with this message: "Do you want to download "XXXX.ica"? Solution: 1. Uninstall the Citrix application on the device by pressing and holding the icon, then delete. 2. ...

• Citrix Timeout Box - Login Window

  Sometimes a user may be idle from FOS or their computer for a while and they may return and see a similar login screen as depicted below. All that is needed is to enter the user's Citrix password in the password field.

• FOS Password Reset

  A FOS User may utilize the Forgot Password button on the FOS login screen to reset their own FOS Password. To use this, an email address will need to first be entered in the FOS User Profile > Fgt Pwd Email field. On the FOS Login page, choose Forgot ...