STACK.aero Integration

STACK.aero Integration

STACK.aero is a third party vendor that a customer may choose to work with. Demonstrations, pricing, and details will be handled directly by the vendor.
STACK.aero uses data from the Pervasive database via a connection called a Hybrid Connection Manager (HCM).
STACK.aero contact: Johan Segring - johan@stack.aero

Process for installation:
The process is completed by App Support, this is just so Tech Support knows what all will be taking place as initial communication will come to Support.
  1. Once communicating with he customer, the vendor will email FOS Support requesting information about the customers FOS instance.
    1. Ensure the customer is copied in for approval to install service and add the POC to the communication if not already done so by vendor
  2. The Server Name (typically HTNT...something)
  3. The FOS Database name (typically FOS or FOSDATA)
  4. The encryption key (only required if encryption is to be enabled on the database)
  5. STACK.aero will then send a .pdf directional sheet to setup the connection on the customers server.
  6. The HCM needs to be installed in a location which has network access to the customers server 
    1. The vendor will provide this
  7. Once the process is complete, the connection on the server will show up as "connected"

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