STACK.aero is a third party vendor that a customer may choose to work with. Demonstrations, pricing, and details will be handled directly by the vendor.
STACK.aero uses data from the Pervasive database via a connection called a Hybrid Connection Manager (HCM).
Process for installation:
The process is completed by App Support, this is just so Tech Support knows what all will be taking place as initial communication will come to Support.
- Once communicating with he customer, the vendor will email FOS Support requesting information about the customers FOS instance.
- Ensure the customer is copied in for approval to install service and add the POC to the communication if not already done so by vendor
- The Server Name (typically HTNT...something)
- The FOS Database name (typically FOS or FOSDATA)
- The encryption key (only required if encryption is to be enabled on the database)
- STACK.aero will then send a .pdf directional sheet to setup the connection on the customers server.
- The HCM needs to be installed in a location which has network access to the customers server
- The vendor will provide this
- Once the process is complete, the connection on the server will show up as "connected"
Related Articles
ARINCDirect & FOS Interfaces
Company Data ARINCDirect Data Sync Account - It is suggested that the username and password for the ARINCDirect Synchronization not be an individual's credentials. The credentials should be that of an Admin, and created specifically for the company ...
Setting up the Flight Risk Interface
To set up the Flight Risk interface, credentials must be obtained from Polaris Aero. This can be done by reaching out to Polaris Aero directly at vocus_help@polarisaero.com Note: An ARINCDirect subscription is required in order to use this interface. ...
PPS Integration
The PPS Flight Planning integration with FOS exports the trip information from FOS to PPS. However, the flight plan from PPS does not import back into FOS. The flight plan from PPS can be added as a document within the trip for record-keeping ...
FuelerLinx Integration with FOS
For questions about the existing interface of FuelerLinx and FOS or how to establish this interface, please email support@fuelerlinx.com FuelerLinx is not a service that can be restarted, it is an API that is configured on the webservers with a ...
ARGUS no longer updating
If a customer reports their ARGUS integration is no longer updating, run the integration with the debug messages on. If you see this error: "Access denied due to missing subscription key. Make sure to include subscription key when making requests to ...