Screen in FOS opening behind existing window
The below will offer options in resolving issues whereby FOS screens or popup windows open behind other windows.
- For hosted customers, a group policy is in place, but this still may occur on occasion in which the solution is to have the users Windows Profile cleared.
- For self-hosted customers, the registry keys below can be used to resolve the issue:
[HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook\AppInit_Dlls\Multiple Monitor Hook]
"FOS.EXE"=dword:004057ff
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\CtxHook\AppInit_Dlls\Multiple
Monitor Hook]
"FOS.EXE"=dword:004057ff
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