Error: The Personnel and Passenger records within FOS do not save specific language keys

Error: The Personnel and Passenger records within FOS do not save specific language keys

Error:
The Personnel and Passenger records within FOS do not save specific language keys, such as: Ä/Ö/Ü/ß


Solution:
If a FOS customer is using another language and are unable to save data with foreign letters, the below function will need to be applied.

The Registry Key must be adjusted with the following:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Titan\Btrieve\CONFIGURATION\Intl]
"IgnoreAnsiOEM"=dword:00000001
"IgnoreOEMAnsi"=dword:00000001

After application of the registry key, the users will be required to log out and log back in.
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