Error: The Personnel and Passenger records within FOS do not save specific language keys

Error: The Personnel and Passenger records within FOS do not save specific language keys

Error:
The Personnel and Passenger records within FOS do not save specific language keys, such as: Ä/Ö/Ü/ß


Solution:
If a FOS customer is using another language and are unable to save data with foreign letters, the below function will need to be applied.

The Registry Key must be adjusted with the following:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Titan\Btrieve\CONFIGURATION\Intl]
"IgnoreAnsiOEM"=dword:00000001
"IgnoreOEMAnsi"=dword:00000001

After application of the registry key, the users will be required to log out and log back in.

    • Related Articles

    • Language Tab

      The Language Tab can be used to enter in the different languages spoken at the specific airport. This information is manually entered by a user. Select the red "+" to add. You can view the various language codes by selecting the language box.

    • Email To SMS Email Address List

      You can send an email from FOS to be received as SMS. To do so, any text message field (user, personnel, passenger, etc) needs to be configured with the phone number + carrier extension from the list below. US & Canadian Carriers 3 River Wireless ...

    • Error: Access violation at address 00B78CC7 in module 'Fos.exe'. Read of address 00000069. in the Personnel and/or Passenger module

      Error: Access violation at address 00B78CC7 in module 'Fos.exe'. Read of address 00000069. when selecting the Personnel module Solution: Open the convert utility and run the FmUpdate.btr convert for 3.11.9.0

    • SIFL & Trip Passenger Information

      The amount of imputed income the employee will receive is determined by the options selected within the trip passenger data. Navigating the Trip Passenger Data: Trip Passenger Data can be found within a trip, by selecting the Pax/Cargo tab, and ...

    • Btrieve Error: Btrieve Status 10 - The key is not modifiable. Key=[regpax.btr] DBIERR_KEYVIOL.

      Error: Btrieve Status 10 - The key is not modifiable. Key=[regpax.btr] DBIERR_KEYVIOL. Solution: This is specific to the Report Tab in a Client / Passenger Record. The SSO / CRM / Account (Unique ID) field must be unique for each record. FOS will not ...