Vendor Alliance Activation Process

Vendor Alliance Activation Process

Once the Account Number has been added to the appropriate Vendor, within Vendor Alliance Module, the Status on the Configured Vendors Column will initially read Processing New Vendor.


After the FOSVendorSyncService has ran and updated on the server the Status will change to Waiting for Vendor Reply.


If the Status does not change there could be an issue with the setup of the FOSVendorSyncService on the server or the FOSVendorSyncService may not be running on the server. If this problem persists contact Tech Support for additional troubleshooting.
The last step is for the Vendor to send the "Activation Message" to FOS. Once the activation message has been sent the status will display Active.



Side Note: Vendor Alliance does require .Net Framework 3.5 for the service to be utilized


    • Related Articles

    • Troubleshooting FAQs for FOS Vendor Alliance

      1. On the FOS server, check under Administrative Tools → Services. There should be a service running called ‘FosVendorSyncService’. If not ‘Running’, right-click and ‘Start’ the service. 2. On the FOS server, check the config file to ensure it is ...
    • How to Rename the FOS Database in the Vendor Alliance config file

      1. Start Windows component services Click on the Windows start menu button and search for "component services" 2. Stop vendor alliance window services Click on Services (Local) Click on FosVendorSyncService Click on the stop button at the top 3. ...
    • Configuring Aircraft for the Maintenance Vendor Alliance

      When the FOS Vendor Alliance is used for an aircraft maintenance interface, the Maintenance Interface section in the Aircraft Record will display the selection from the Vendor Alliance module. The “Import” options in the aircraft record are hidden. ...
    • Configuring Aircraft for the Charter Vendor Alliance

      The customer can select specific aircraft or all aircraft to for which they would like to send data to the vendor. The grid displays specific information that will be sent for each aircraft. The customer can choose to send “holes” in the schedule or ...
    • Vendor Tab

      Within each airport record, the Vendor tab can be used to add additional vendors. Click on the “+” to add a new record. When adding a new vendor, it is best to complete as much information as possible within the record, such as Name, Phone, Contact ...