FOS Core
Error: insert_crewduty: calc_day_index rc != 0
Error: insert_crewduty: calc_day_index rc != 0 Solution: Delete the activity record giving this message and rebuild it.
Deleting Temp Files
1. Make sure the user is logged out of FOS. 2. Find out where the temp files are by looking at the Help>About FOS splash page (see below): 3. Essentially, you find the computer/user (in this case lwarren1528200/warl). WARL is the FOS user. 4. Inside ...
Default Owner Rate to AC Rate Type
An owner rate can be set to auto populate when an AC Rate Type is used. To set an Owner Rate to always be displayed anytime an AC Rate is used, make the proper selection in the Owner Rate drop-down within the AC Rate Code screen. When building a ...
Creating a Restricted/Read Only Crew or Passenger Login
Overview A restricted login grants certain users read only access to FOS. This is often used for crewmember, passenger, or schedule board users that should not be able to edit data in FOS. This also ensures the user does not use a FOS license, ...
Crew Ranking in FOS
The “Crew Ranking” section allows the user to set a default number of days forward and back that gets set in the “Crew Ranking” screen. When the screen is open in a trip, this default setting is used to calculate the field values. Note: Values can be ...
Additional Medical and Regulation Information
Regarding the medical for the PIC. You are able to go in and created a sub item for the medical. This way when the 6 month PIC medical (over 40) expires you will see the sub item that is still current. The pilots can be added as SIC to a 135 trip or ...
Adding Customized Currency Items
At some time you might have the need to track specific items that are not currently in FOS. There is the ability for a little self-customization for items like Night Vision Goggles for Example, or Platform Landings. Start by accessing the Aircraft ...
Chargebacks in FOS
Company Data Info / Rates Tab If you will be using an airline type fair for calculating cost per passenger, set the rates in the "Airline Rates" section. The gate charge will be calculated for each stop with up to three rates set for a distance ...
Combat Email Spoofing from FOS
How to change the FOS user profiles to combat spoofing: If you are a hosted customer who sends emails from FOS to your internal company email addresses and see they are not being received, you may need to make a change to the FOS User profiles for ...
How to setup "Windows Authentication" for Hosted Customers
Confirm the Authentication is set correctly on the General Tab of Company Data. The ‘User Authentication’ section determines how the users can be configured to log into FOS. FOS – all users log into FOS by inputting a user name and password at the ...
Error: Index was outside the bounds of the array
Error: ----Online Subpart Q Legality Checks Run---- Can't process FOS schedule data. Error Message: Index was outside the bounds of the array. ----Online Subpart Q Legality Checks End---- Solution: This error was caused due to a bug in the EASA ...
Error: Flight time is significantly more than estimated
The following error: Flight time is significantly more than estimated appears in the post flight log validation when the EFT of the flight logged leg is greater than the scheduled EFT times 3, divided by 2.
Error: Fail to create trip quote records: Conversion from type 'DBNull' to type "Integer' is not valid.
Error: Fail to create trip quote records: Conversion from type 'DBNull' to type "Integer' is not valid. Solution: If a quote has been assigned a regulation that has not yet been defined in the Regulations module and then saved the following message ...
Error: Dataset not in edit or insert mode.
Error: Dataset not in edit or insert mode. Solution: Error is received if a user opens a record in FOS, clicks in a field once, and then selects Ctrl + A. This seems to affect all types of records throughout FOS (Aircraft, Personnel, Passengers, ...
Issue: Crew No Fly Check in Personnel Module Takes Several Hours
Issue: The crew no fly list takes several hours to complete and displays the same number of matches for the records being checked. Solution: 1. Open the personnel module, select the Options drop down, and Base Required Fields 2. Delete the base ...
Error: Crew is not qualified on aircraft type
Error: Example: Crew JDAR is not 121 qualified on aircraft type XXX. Solution: Confirm that the regulation field is not populated in any Aircraft Types. Populating the regulation field in the aircraft type will cause this error to appear ...
Error: Could not generate a useable route, please check city pair or entered route
Error: Could not generate a useable route, please check city pair or entered route Solution: It is possible that there are not any valid routes from the city pair in the ARINCDirect Flight Planning system. To check, open the Full Flight Plan option ...
Email To SMS Email Address List
You can send an email from FOS to be received as SMS. To do so, any text message field (user, personnel, passenger, etc) needs to be configured with the phone number + carrier extension from the list below. US & Canadian Carriers 3 River Wireless ...
Error: Cannot create file "C:\FOS\DATA\Picture\WxImagexxxxxx.gif" when Running the Interface Manger
Error: Cannot create file "C:\FOS\DATA\Picture\WxImagexxxxxx.gif" The process cannot access the file because it is being used by another process. This error occurs when updating the Flight Manager portion of the interface manager. Solution: The file ...
Error: Attempt to add dups when not allowed (error=5)
Error: Attempt to add dups when not allowed (error=5) quote_generate_report_data: quotrpt_insert2 (Thread 2) Attempt to add dups when not allowed (error=5) store_trip: tripinfo_update/insert (Thread 0) Solution: These errors are caused by a duplicate ...
Error: Application Error. Bitmap image is not valid.
Error: Exception InvalidGraphic in module Fos.exe at 009BE1BF. Bitmap image is not valid. Solution: In regards to the Bitmap Error that appears to occur when you open the airport database and then close FOS, the bitmap error comes up and the abnormal ...
Editing Approach Type List in Flight Log
The list of Approach Types within a Flight Log is hard-coded and users cannot add new Approaches to the drop-down list in the Flight Log. Users are only able to inactivate the ones that are already there. The reasoning is that there are only so many ...
Duplicating Users and User Defaults
The instructions below will advise you how to duplicate users and the user defaults within the FOS User Module. 1. From the User List, Right Click the User you would like to copy their Permissions to create the new User. Doing this will give you the ...
Deactivate a FOS User Profile & Mobile Account
To deactivate a mobile account, start in the User Module and open the individuals user profile. Go to the Mobile tab and remove the Legacy Device ID (if populated) as well as uncheck the "Mobile Access" option. Completing these steps will return a ...
Creating Flight Manager Accounts in FOS
For Users who are on FOS version 3.11.4 or higher Flight Manager Accounts are able to created in FOS. The accounts are able to be deactivated through the Mobile & Web Management module > Account Management tab by selecting the green account status ...
Creating an Airport Operational Message
To add an airport operational message, please see the steps below. 1. Open the appropriate airport record. Select the "OpMsg" tab. 2. Select the red "+" near the appropriate heading: Airport Operational Message - This message will only apply to the ...
Btrieve Error: Requested key not found (error=4) schedrpt_refresch_ac_lbox: actype_get XX (Thread 0)
Error: Requested key not found (error=4) schedrpt_refresch_ac_lbox: actype_get XX (Thread 0) Solution: The corresponding aircraft type referenced in the error was deleted. Go to aircraft type module and add the corresponding aircraft type back into ...
Clearing Hobbs time from the Times Tab
If Hobbs Times have been entered accidentally in FOS you are able to clear them from the Times Tab in FOS by following the steps below. 1. Open the Flight Log where the hobbs times were entered by mistake or incorrectly. 2. Amend the Flight Log and ...
Audit Trail Messaging
Within each trip there is the ability to communicate with various parties. This section can be found in the 'Audit Trail & Msg' tab within a trip. Users can simply type in a message, select the desired recipients on the left, and then click 'Send'. ...
Auto Populate Crew as Pax
Users are able to create a passenger record for a crewmember in FOS quickly, as long as the personnel record is already created. To create a passenger record from a personnel record first open the passenger database and click the red "+" button to ...
Changing an Aircraft ID
If you need to change an Aircraft Record's ID there are specific steps that need to be follow to make sure you successfully maintain the record's historical data. 1. Make sure all other users are out of FOS 2. Open the Aircraft Database and then the ...
Alert Examples
Below are examples of various alerts that FOS can be configured to send. Configuration takes place in the FOS User Profile > Alerts tab. Itinerary Crew Brief Not Ack Subject: Crew Brief NOT Acknowledged DCRA N105XA Jul 6, 17 08:00 KIAH-EINN 23:00 ...
Adding a Transient Crewmember or Passenger to a Trip
If a crewmember or passenger does not exist in the database FOS allows you to add either as a transient crewmember or passenger. 1. Open the passenger tab within a trip and select "New". 2. When the Trip Passenger window opens select the "Transient ...
Adding a MX Event to the Calendar
For a Maintenance Event, you want to create a "Trip with No Itinerary". Start a new trip on the calendar and follow these guidelines to fill it in: 1) Who? Choose your company since you are taking the aircraft out for MX 2) What? This is a ...
Account Sync Error - FOS Mobile
Account Sync Error checkbox in the FOS Users Module A new checkbox has been added to the main screen of the FOS Users module for the viewing of Mobile account issues. This field has been added for FOS Version 3.11.4 and higher and corresponds to the ...
How to setup Windows Authentication for FOS
Confirm the Authentication is set correctly on the General Tab of Company Data. The ‘User Authentication’ section determines how the users can be configured to log into FOS. FOS – all users log into FOS by inputting a user name and password at the ...
Error: Invalid regulation key
Error: ----Online Subpart Q Legality Checks Run---- Invalid regulation key ----Online Subpart Q Legality Checks End---- Solution: This error displays all other positions on the trip, aside from PIC. This error may occur if the FM credentials are ...
A reserved or maintenance trip cannot exceed 100 days / Access Violation / Requested key not found
Errors: A reserved or maintenance trip cannot exceed 100 days. Trip end date has been automatically adjusted. You may create a second trip after this trip if 100 days is not sufficient. Access violation at address 0090C310 in module 'Fos.exe'. Read ...
117 Regulation Definitions
In addition to the definitions in §§ 1.1 and 110.2 of this chapter, the following definitions apply to this part. In the event there is a conflict in definitions, the definitions in this part control for purposes of the flight and duty limitations ...
61.57 and 135.247 in FOS
FOS looks at the qualifications specified in these two sections of the FARs to determine if a pilot meets currency requirements. There are several points of setup that are required to insure a pilot meets the qualifications. The first is the “Recent ...
Next page