Citrix Timeout Box - Login Window
Sometimes a user may be idle from FOS or their computer for a while and they may return and see a similar login screen as depicted below. All that is needed is to enter the user's Citrix password in the password field.
Related Articles
Citrix Issue - Minimizing FOS Window
Issue: When using three or more display screens, in conjunction with a Citrix FOS environment, users may experience a black bar when minimizing FOS. Solution: To restore the FOS window, double click on the black bar.
Safari will not launch FOS Login Window
If the current version of the Citrix Workspace App is installed and the FOS Login window still will not launch the Safari plug-in settings may need to be updated. 1. Open the Safari Preferences 2. Select the Plug-in Settings Option 3. Change the ...
Reset Citrix Workspace App
To reset your Citrix Workspace App on a Windows based machine: 1. Navigate to the hidden icons ^ at the bottom right of your main monitor. 2. Right click on the Citrix icon. 3. Choose Advanced Preferences. 4. Choose Reset Citrix Workspace. 5. Choose ...
Citrix download prompt on iOS device
Error: When attempting to launch the core FOS program on an iOS device, if presented with this message: "Do you want to download "XXXX.ica"? Solution: 1. Uninstall the Citrix application on the device by pressing and holding the icon, then delete. 2. ...
Citrix launching incorrect default program
If the user is having issues with Citrix attempting to open the .ica file in PDF, Adobe, or any other program, they need to adjust the following: Computer Settings > Apps > Default Apps > Choose Default Apps by File Type: The list should populate ...