Creating Flight Manager Accounts in FOS

Creating Flight Manager Accounts in FOS

For Users who are on FOS version 3.11.4 or higher Flight Manager Accounts are able to created in FOS. The steps below will walk the user through how to create the Flight Manager accounts in FOS.  


1. To activate the sync between FOS and Flight Manager for the Flight Manager Account / Unified Sign-On Capabilities for the FOS Mobile application the “Activate Account Synchronization” button needs to be enabled. This is a one-time only setting so once it is turned on it does not need to be selected each time an account is created. 

When checked, users will receive a pop-up message highlighting the important details regarding this feature. 

Before enabling this feature, if a user has existing Flight Manager credentials, the username and password should be entered into the Interface tab of their FOS user profile. If this has been done, select “Yes” to the pop-up message. If not, select “No” and proceed to the User module to adjust all User profiles accordingly. 

If “Yes” is selected and existing users do not have their Flight Manager account credentials entered, this will cause the Unified Sign On abilities for the FOS Mobile application.


2. Create a User profile in FOS and ensure the Unique E-Mail field is populated as this will be the address used to log into Flight Manager and the FOS Mobile application. Password resets for mobile will also go to this address. 


3. Ensure the user has the Mobile Access box checked on the Mobile Tab of the user profile and the correct permissions are set. 
4. Click OK to save the record. This will generate an email that will be sent to the email address that was listed in the unique email field. 
5. Have the recipient follow the directions in the email to establish their password. 
6. The user can now log into the FOS Mobile application; their email will be their username and the corresponding password that they just set.  


In step 4, if an email was not sent out to the user or the user is having issues accessing the new mobile application there could be an account sync error. All account sync errors can be displayed from the user module by checking the Account Sync Error check box as shown below. The user may also need to check their junk/spam folder if there are no sync errors.
Detailed information regarding the error messages that are being displayed can be found in the article titled "Account Sync Error FOS Sync Error Messages". 


The accounts are able to be deactivated through the Mobile & Web Management module > Account Management tab by selecting the green account status icon to the right of the corresponding user. Additional information on this feature can be found here. 

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