Service Issues

Any service and safety issues related to this company or passenger will be displayed on this tab.

To add a new issue, click the red + and populate the pertinent information.

• Related Articles

• Service Issues Tab

  Any service and safety issues related to this vendor will be displayed on this tab. The vendor is selected first when creating a service issue from the flight log or trip.

• Service Issues Tab

  Any service and safety issues related to this company or passenger will be displayed on this tab. Service issues can be added from core FOS or the FOS Mobile app. Choose the red "+" to enter a new issue, complete the pertinent information on the ...

• Preference

  The Preference Tab allows users to track passenger preferences for various items. Contact Information - displays in the trip record in the Contact Field on the Services & Service Issues Tab Special Handling - any special handling displayed here will ...

• DUO Request Issues

  Users should expect to authenticate, either via push notification or phone call, via DUO each time they log into the Portside hosting site. More information on initial enrollment can be found here. If a user is not receiving the DUO request, some ...

• Error: The FosVendorSyncService service on Local Computer Started and then stopped.

  Error: After updating Vendor Alliance to version 3.11.3.2 or higher the following error message appears when trying to start the FosVendorSyncService on the server. The FosVendorSyncService service on Local Computer Started and then stopped.Some ...